Unofficial FAQ for users of Turnpike Six
Some of the answers in this FAQ may be given in Demon-specific terms, and most will be based on the W9x environment. However, the principles outlined should be applicable to other ISPs / Operating Environments with a little adaptation.
Q1.02: Every time I start Turnpike I get a message about “Software Error”, how can I stop it? 2
Q1.06: My partner wants to use Turnpike as well. How do I get a multi-user version or licence? 3
Q1.10: Can I run Turnpike under Linux?4
Q3.09: How do I export mail from Turnpike to Outlook Express?9
Q3.10: I tabbed from the headers of my new message to the body. How do I get back? 9
Q5.04: Where can I find information and advice about using SCORE?10
Q6.01: Why doesn’t regular expression /^fred@mydomain\.com$/u work?10
Q8.02: I am about to get a cable modem, can I still use Turnpike ?11
Q8.03: I am about to subscribe to ADSL, can I still use Turnpike ?11
Q8.04: I am about to sign up to AOL, can I still use Turnpike?11
Q8.05: I am about to sign up to another ISP (not Demon), can I still use Turnpike?11
Q8.08: I have just reinstalled Turnpike from scratch, what happened to the FTP button? 12
Q8.11: What is this “Turnpike Scripting” and why would I use it?12
Q11.01: I created a new user name; why doesn’t it appear in the drop-down list for signing on? 13
A1.01: You have activated the security device referred to in the answer to Q4.01: I sometimes see people referring to the version of Turnpike used by the questioner but I have not seen that information given in the question. How do they know that?
To avoid piracy of the software, Turnpike will automatically reject incoming messages, which contain the same Site Id as your installation but do not come from your machine. Tell your friend to buy their own copy of this fine software.
Note: If your friend is a Demon Subscriber they are entitled to use a free copy of Turnpike to connect to Demon Internet – but they are still not allowed to use your Site Id.
A1.02: This is not, usually, an error caused by Turnpike but one that Turnpike detects . It usually indicates an underlying hardware fault.
The solution, within Turnpike, is to rebuild the appropriate files - which are identified for you in the error message your received. The precise steps to follow are given in the help file under the heading “ Software Error nnn ” and so are not repeated here.
Before you rebuild the database(s) you should do something to correct the underlying problem, which is most likely to be a fault on your hard disk. Therefore, run SCANDISK to find and correct any errors on the hard disk.
Running SCANDISK is vital, if you do not carry out that step, you might remove the symptoms temporarily, but the underlying problem still will exist. In this case, do not be surprised if the error continues to recur after you rebuild the news base and / or USERNEWS.
Some people report that they get this message if their LAN connection is broken whilst a workstation is accessing the Turnpike Data Bases, or if the Workstation is switched off without disconnecting from Turnpike. In this latter case, the users should be encouraged to log out cleanly before switching off.
A1.03: The current
version of Turnpike Six v6.01 can be downloaded by FTP. There are two versions of the
installer: The entire version is essential for a new installation. An upgrade version
be used to upgrade, but this may only be from the immediately previous version
(e.g. from 6.01 to 6.02). Details of the files available at any time are given in this file which is
kept in the same place as the other installers and other files whose meaning it explains.
Please note that PGP 7 is no longer bundled with any version
of Turnpike. PGP 7 will still work with Turnpike if you already had it with TP
or obtain it from elsewhere..
A copy of the
announcement
of the most recent version should also be of interest.
You might also like to read up in the Help File about “Moving Turnpike to another machine / system” which will tell you the files that you need to preserve for when you have re-installed Windows.
I normally suggest to people that they make a separate note of their Site ID and Site Key for safety sake. These can be found in Connect.ini and in Win.ini
If you have entered a Site Secret, do not forget to keep a note of that also. Should you have forgotten the Site Secret, log on as an administrator and change it before moving or upgrading.
Note that the Site Secret is only held in an encrypted form that cannot be decrypted. This means that Turnpike does not know what the site secret is, but can recognize the site secret when it sees it.
A1.04: At the moment, you cannot. NAI who own PGP have changed something in the versions of PGP since 6.5.3 in a manner that is not backwards compatible with software such as Turnpike. Until such time as they allow Turnpike to be used with the newer versions, the only way to use PGP with Turnpike is to go back to the version installed by the Turnpike installer.
A1.05: The most common cause of this error recurring are either a failure to run SCANDISK as advised in the help file under the heading “Software Error nnn”. If the error occurs in the USERNEWS file, Turnpike Six will try to rebuild the USERNEWS file, but you may lose a few Read / Interesting / Uninteresting markers.
Running SCANDISK is vital, if you do not carry out that step, you might remove the symptoms temporarily, but the underlying problem still will exist. In this case, do not be surprised if the error continues to recur after you rebuild the news base.
You will also see this message if the LAN connection is broken whilst a workstation is accessing the Turnpike Data Bases, or if the Workstation is switched off without disconnecting from Turnpike. In this latter case, the users should be encouraged to log out cleanly before switching off.
A1.06: Turnpike comes as a multi-user program. Without paying anything more, you can have up to 255 different users, each of whom has their own mail kept completely separate from and unreadable by the others.
If you have a network, you can even install Turnpike on the network so that one computer (the server) holds all the data (usually that is the one with the modem) and the complete set of Turnpike programs. The other computers (the workstations) have only the Explorer program and access the mail and news held on the server.
The only restriction with the “out-of-the-box” version is that only one user can access the data at a time. If you need to have more than one concurrent user, then you need to obtain a multi-access licence from Demon sales. You do not need to have enough licences to cover every machine, only the ones you expect to need to use it simultaneously. I know at least one couple who think the small extra price well worth it to avoid arguments about who can read the e-mail first.
A1.07: When messages arrive they are received straight into Turnpike where they are held in encrypted form. Viruses cannot be carried in the text of an e-mail, only in attachments and as long as the message stays within Turnpike it is never stored on your hard disk in its unencrypted form. That means that any virus it contains cannot do anything. (In much the same way as milk cannot boil over when it is stored in the fridge).
Some attachments, e.g. the common graphics types, can be viewed within Turnpike. However, viewing a graphics file cannot execute a virus even if the file has been modified to contain a virus.
If you save an attachment to disk and that file is of a type that may contain a virus, Turnpike warns you of the danger. After that, of course, you are on your own and once the file has gone outside Turnpike, any file should be treated with the same care you would treat it however it entered your system.
At that point, any up-to-date reputable anti-virus scanner should detect a virus as it leaves Turnpike in plain form either into memory or as a temporary file on disk. If the virus remains undetected at this point, it would also be undetected whilst downloading.
Any reputable virus program should work with Turnpike. There is no need to screen for viruses before the mail enters Turnpike, the program should detect a virus the instant it leaves Turnpike.
Consider also the percentage of emails that you receive which are potentially infected with viruses and weigh that against the extra processing needed to scan the emails as they download then to transfer them from the AV repository into Turnpike.
A1.08: At the risk of stating the obvious, the cursor must be active in the window that you wish to scroll. It can be worth clicking in the window before you try to scroll using the wheel.
Wheel mice are often shipped with an out of date driver file. Upgrading to the latest driver file seems to overcome the problem of the wheel not working with some applications. Refer to your mouse manufacturer’s web site for the latest drivers.
A1.09: The site secret is stored in the TURNPIKE.USR file, which should be set in place before you install Turnpike Six over the top of it, as recommended in the help instructions. However, it is essential to keep a copy of it somewhere secure because if anything goes wrong and you lose it you will never be able to read your old mail.
If you have a working copy of Turnpike, in the Connect sign-on screen, you can click on “Site Key” and enter what you think is the secret and then click the Check Secret button. If you are right, then make a note of the secret; if you are wrong, enter a new one and the mail base will be re-encrypted.
Note that the Site Secret is only held in an encrypted form that cannot be decrypted. This means that Turnpike does not know what the site secret is, but can recognize the site secret when it sees it.
A1.10: Turnpike was written as Windows software, and this is the only mode of running supported by Turnpike Limited. However several users have reported success using Turnpike version 4 or 5 under Linux with the aid of one of the following tools:
· Wine (from http://www.winehq.com/) will act as a Windows Compatibility Layer to allow Turnpike v4 or 5 to run under X
· Win4Lin (from http://www.netraverse.com/) allows Windows 9x, and hence Turnpike, to run under Linux
· VmWare (from http://www.vmware.com/) allows you run Windows in a virtual machine environment under Linux. Turnpike can then be loaded under Windows on the virtual machine.
Vmware requires more system resources (CPU speed, RAM) than Win4Lin for adequate performance but can handle a wider range of input/output devices
A2.01: Right-click on the folder and select Properties / Receiving then make sure that there is no tick in the box marked “Add addresses automatically”
When you are reading an item of mail, you can add the address into your address book by selecting Message / Add to address book
A2.02: If you run Microsoft Word (Or a similar WP - but not Wordpad or Notepad, which can't do what's needed here):
1) Pick up the list you want to work with. Standard Windows line selection - position the cursor at the start of the line, use Shift-End to select all of it, CTRL-C to copy it, should let you do this.
2) Paste it into a new Microsoft Word document.
3) Remove any extra CRLFs and fix things so you have a uniform string with all entries separated by comma space.
4) Make the string uniform by adding comma space after the last entry.
5) In Edit Replace
|
Set |
To |
|
|
Find What |
, |
comma space |
|
Replace with |
, ,^p |
comma space comma caret p |
make sure that the p is in lower case and click Replace All.
6) Add two lines above the list of addresses.
7) On the first, type DISTRIBUTION LIST, in capitals.
8) On the second, type a line of the form:
"Andy Pandy Fans","A P F","Pandies",,useMIME,noencrypt,nosign,
9) Save this file as a .txt file. It ought to look rather like this:
DISTRIBUTION LIST
"Andy Pandy Fans","A P F","Pandies",,useMIME,noencrypt,nosign,
andypandy@hotmail.com, ,
loobie_lou@hotmail.com, ,
teddyb@btinternet.com, ,
Now you have something you can Import into the Address book to add the 'To' recipients and their Distribution List, in one swift hit.
A2.03: If you run Microsoft Word (Or a similar WP - but not Wordpad or Notepad, which can't do what's needed here):
1) Paste the list into a new Word document with the addresses separated by comma space
2) Add an extra comma space before the first entry
3) In Edit Replace
|
Set |
To |
|
|
Find What |
, |
comma space |
|
Replace with |
"^p,,,,,," |
double-quote caret p comma comma comma comma comma comma double-quote |
make sure that the p is in lower case and click Replace All.
4) You will have a first line that is just a double-quote (") - replace this with PERSONS in capitals.
5) Save this file as a .txt file. It ought to look rather like this:
PERSONS
,,,,,,"andypandy@hotmail.com"
,,,,,,"loobie_lou@hotmail.com"
,,,,,,"teddy@btinternet.com"
Now you have something you can Import into the Address book to add the 'To' recipients in one swift hit.
A3.01: When you install Turnpike, it should normally become the default. If you have installed something else since, that may have over-ridden that setting.
The simplest solution is to select Configure / Options in Turnpike Explorer and to tick the box entitled “Use Turnpike as the default email program” on the General tab.
A3.02: For the purposes of this explanation, I am going to use two of my own id’s: mailto:tarpit@wotmeworry.org.ukand mailto:tarpit@parisite.org.uk
I do not allow either of these id’s to use the Inbox because that would actually make life more difficult. I already had an email name tarpit, if you do not have an appropriate email name, then choose Configure / Email Aliases in Turnpike Explorer
I proceeded as follows:
1 In Turnpike Connect
a) Select Configure / Host
b) Add the second domain ( parisite.org.uk ) into the box marked “Accept email for” by using the + button
c) Tick the two boxes marked “ Allow mailbox/newstands to use other domain names ” and “ Allow mailbox/newstands to use other organization text ”
d) Click on OK
2 In Turnpike Explorer set up a mailbox for the first ISP mailto:tarpit@wotmeworry.org.uk
a) Select File / New / Folder and follow the steps in the New Folder Wizard, give a name that is meaningful to you – I chose “Demonic tarpit”
b) Choose No, do not add a rule now
c) Ignore the warning that the folder has not been set up to accept mail, and continue to the end of the wizard
d) Right-click on the new folder and select Properties / Rules
e) Click New and enter the custom rule
/for.*tarpit@wotmeworry\.org\.uk/h
f) Click on OK
g) Click on Apply then OK
3 Still in Turnpike Explorer, set up a mailbox for the second ISP mailto:tarpit@parisite.org.uk
a) Select File / New / Folder and follow the steps in the New Folder Wizard, give a name that is meaningful to you – I chose “Euro tarpit”
b) Choose No, do not add a rule now
c) Ignore the warning that the folder has not been set up to accept mail, and continue to the end of the wizard
d) Right-click on the new folder and select Properties / Rules
e) Click New and enter the custom rule
/for.*tarpit@parisite\.org\.uk/h
f) Click on OK
g) Click on Apply then OK
4 Still in Turnpike Explorer, select Configure / Folder Routeing and move the two new folders above the Inbox
A3.03: Killing messages from lists treated as news by Turnpike Six is unwise, because it will send a rejection message back to the list owner and he will probably not be able to distinguish this from a general rejection from you. You would then probably find yourself forcibly unsubscribed from the list.
You might like to look into the use of SCORE in this context – see Q5.04: Where can I find information and advice about using SCORE?.
A3.04: Turnpike did not miss out any of the message, the problem comes from the way in which Outlook Express interprets the standards about sending attachments. Because of this, your instructions to your friend were removed by OE and placed in a file with a name similar to ATT001.att at the end of the email, it then issues dire warnings about the risk of activating a virus if you try to open this plain text file – consequently people do not open it.
The work-around is to tick the option “Insert at end of message” on the Insert File panel
A3.05: There are two approaches to this problem each of which needs you to use POP3 collection rather than SMTP delivery for your incoming mail. And a third which does not.
Each approach has its good points and its drawbacks.
1 Set up another Turnpike user, with “serve POP3” as an option in the user configuration. Set Outlook or Outlook Express to collect email by POP3 from Turnpike.
If you are on a network then the POP3 server address should be the IP address of the machine with turnpike running on it. If you want to run Outlook (Express) on the same machine, you may use the IP address 127.0.0.1 (the local loop back address).
The user name and password should be the turnpike user name and password.
If Outlook/Outlook Express is set to mirror then messages will only be deleted from the turnpike database when they are deleted from Outlook (Express). If not they will be deleted after downloading.
One advantage of this approach is that when your user complains that they cannot decode a message, you can get them to log into turnpike and access it from there. If this happens enough they may be persuaded to convert to using Turnpike full time.
This approach works irrespective of whether Turnpike collects email via SMTP or POP3.
Note that since Turnpike will not relay mail, you still need to set the outgoing SMTP server to that of your ISP. If you use the address of the Turnpike machine then OE will only be able to send email locally.
The only disadvantage of this method is that Outlook (Express) may only collect email by POP3 from Turnpike when Turnpike Connect is Connected. However, if the default system connection uses the Turnpike Scripting, then since Outlook (Express) would need to connect to the Internet to collect email anyway this should be the case. It also means that all email is collected whenever any email is collected.
Note that if you are going to use this option, it is recommended that you have secure passwords on your Turnpike users. Unless you have a fire-wall which blocks the POP3 port it will be accessible over the Internet to people who know your IP address or are scanning for ports. You may prefer to use a fire-wall which prevents pop3 connections from other machines on the Internet but which allows connections from the local machine and other machines on your local network.
2 The simplest approach would be to download all mail onto your machine, but set Turnpike to “mirror” - which means that mail would also be left on the Demon servers for your other half to download.
The drawback is that you would indeed need to have a mailbox for your other half on your own machine and could only delete the mail from there after they have collected it on their own machine.
3 A more complicated approach would be to set Turnpike up to collect mail for specific users. Your other half would need to set up their version of Outlook Express to do the same just for their mail (I’m sorry, I don’t know how Express does that).
You would need to collect for postmaster and for webmaster as well as for yourself - I will give you step-by-step instructions for this further on.
The downside to this approach is that if anyone mistypes an email address, it will not be collected automatically :-(
Because of that, I recommend to anyone adopting this approach that they log on to web mail at least once a week to check for emails that have been incorrectly addressed.
§ · If you want to adopt approach 3, you need to carry out the following steps in Turnpike Connect:
a) Select Configure / Email Transfer
b) If “Enable SMTP server” is ticked, un-tick it and make sure that “Enable POP3 Accounts” is ticked
c) If you already had a POP3 mailbox set up for mydomain, click on the Remove button to get rid of it
d) Click on the Add button - a new window will open entitled “Configure POP3 Mail Collection”
e) In the “Configure POP3 Mail Collection” window, enter the following values:
Server name |
pop3.demon.co.uk |
|
Port |
POP3 |
|
Mailbox |
postmaster+mydomain |
|
Password |
[your POP3 password] |
f) Choose the “Fetch all” radio button
g) Make sure that “use APOP authentication” is not ticked
h) Choose your own interval for “Retry every ... minutes” or just keep the default of 15 minutes
i) Click on OK
j) Repeat steps 4 to 9 for webmaster+mydomain
k) Repeat steps 4 to 9 for yourself+mydomain
l) click on OK to quit Configure / Email Transfer
§ · Remember to check on https://web.mail.demon.net/at least once a week to see if there is any mail that has not been collected and that you want.
§ · You could also use finger mailto:mydomain+@post.demon.co.uk- this will tell you things like the sender, the size and the addressee. Then if you see uncollected mail, you can decide whether to set up an additional POP3 collection or to use web mail to deal with it.
Note : If you are sure that you will never want to collect your email whilst connected via a different ISP, you could use your dial-up password in step 5, but I think that it is more prudent to use the POP3 password - especially since you will need that to use web mail anyway.
§ · If you are not sure how to set a POP3 password, point your browser to http://www.password.uk.demon.net/wpfaq.htmlthen set your password via https://www.password.uk.demon.net/webpassword.cgi
§ · Remember to put your email name in place of “ yourself ” and your Demon host name in place of “ mydomain ” in the above instructions.
A3.06: The mirroring process is frequently misunderstood. Turnpike will collect mail and leave it on the server. However, it will delete it on a later collection if it has been moved out of the inbox.
The sequence of events is this:
1. Turnpike downloads the headers of all mail in the POP3 box.
2. For each message:
2.1 If the message does not exist anywhere on the system - fetch the body.
2.2 If the message is found in a folder with routeing rules - do nothing
2.3 If the message is not found in a folder with routeing rules (which means it has been filed or moved to the waste basket) - delete it from the server.
Turnpike Six will not remove items from the waste basket if they are still mirrored. If, however, you forcibly delete them, the message will probably be fetched again.
A3.07: There can be two major causes of this and a number of minor causes, fortunately, there are a number of simple steps that can be taken to try to work around the problems of your recipients.
§ · The first possible major cause is that you are sending the file to them UUEncoded , but their software can only handle MIME . Turnpike Six defaults to sending with MIME, but there may be some addresses in your Address book which have this option unticked following conversion from the previous Turnpike software
§ · The second, and more probable, major cause is that they are using one of the many variations on a theme of Outlook / Outlook Express. These programs insist on information being presented to them in a certain order which is laid down by no agreed standard.
Fortunately, the following steps have a reasonable chance of overcoming the shortcomings of your recipient’s software whether they are due to the first or second major cause above:
§ · First, make sure that the file you are sending them would normally be readable on their machine (e.g. do not send Word 2000 documents to a recipient who only has Word 95).
§ · Second, check that you are sending the message with MIME not with UUEncode – if need be use the drop-down to change the MIME setting at the top of the email window.
§ · Third, if your recipient is using Microsoft software, only put your attachment at the very end of the email after the signature by ticking the option “Insert at end of message” on the Insert File panel.
§ · Last, If you need to send more than one file to this correspondent, send each in a separate e-mail – some versions of popular software have difficulties with multiple attachments.
In the majority of cases, these steps have proved sufficient to overcome the difficulties.
A3.08: In Turnpike Connect, select Configure/Host
Make sure that the “ Local email ” box is blank and click OK
Turnpike will come up with a warning that is easy to misinterpret, just click OK.
Some people prefer to enter a value such as “local.mail” into the “Local email” box. In this way, if they want to send something to a user/mailbox on their machine, they can give an address such as mailto:fred@local.mailand it will be delivered immediately without ever leaving the PC
A3.09: The help pages explain how to export mail from Turnpike and describe the format of the file that is produced.
Since the form of file used is a well-known standard, you should expect it to be acceptable to Outlook Express. You might try asking in a Microsoft newsgroup concerned with OE, they are remarkably interesting on the subject of conformity to standards.
A3.10: Press F6
A4.01: This information is given in the message headers of both news and e-mail. If you press Ctrl-H while an article or message is on the screen you will see a large amount of extra information about the message. Included in this is a line like:
User-Agent: Turnpike/6.00-U
User-Agent: Turnpike/6.00-M
or
User-Agent: Turnpike/6.00-S
In each case it is followed by a long string of numbers and letters between < > which is derived from the Site Id. This provides a clever anti-piracy device. If a copy of Turnpike receives a message sent to it by another machine with the same ID, it will reject the message.
A4.02: Turnpike Six uses the domain configured for the Personality chosen when you compose your message. You can set a personality to use a different domain for the message ID by using Configure / Personalities / Properties / Advanced.
If you realise that the message you are using shows the wrong personality, you can change it using the drop-down menu
A4.03: In Configure / Host, tick the two boxes marked “Allow mailbox/newstands to use other domain names” and “Allow mailbox/newstands to use other organization text”.
Set up a new personality for your other account using Configure / Personalities / New
Incoming email can be automatically routed to the correct folder by following the steps in the answer to Q3.02: I have just registered with a second ISP, how do I separate my incoming mails by domain name?
A5.01: Collection does not cease immediately - it continues to pick up any threads that have been requested but no new ones. Collection ceases as the threads expire.
Even if you have not explicitly marked any threads to be requested, they may appear in other newsgroups to which you subscribe. In this case, the articles will continue to appear in the suspended groups as well as elsewhere. This does not take up any extra space since the article is not duplicated – only one physical copy is held.
A5.02: Turnpike assumes that you will be interested in any discussion to which you have contributed.
Turnpike has flags for “ Interesting ” and “ Uninteresting ” but not “ Declassified ”, so any unclassified thread containing an article by you will automatically be marked “Interesting”
If the thread has become uninteresting to you, you can use one of the following options to declassify the uninteresting part:
§ · Mark the thread “ Uninteresting ”.
§ · Split the thread below your article, at the point where it became boring, then declassify this part of the thread.
§ · Let your article expire, after which the thread can be declassified and will stay that way.
§ · Kill your contribution to the thread. The remainder of the thread can then be declassified.
In the next version of Turnpike Six, threads will only be re-marked interesting if they contain an unread message by you.
A5.03: Turnpike calculates the expiry from the date that you downloaded a news article, not from the date that it was posted, so the articles you have just collected did not qualify to be expired.
If Turnpike worked on the date that an article was posted, and you had not collected news for a long time (e.g. whilst you were on holiday), then you might see articles expiring whilst they were being downloaded, which would not be a very good idea.
A5.04: David Sanderson’s web site contains a useful write-up on this powerful, but sadly undocumented, feature at http://www.thor2ru.demon.co.uk/demnlib/scoreovw.htm
There is also other useful Demon-related advice on the same site at http://www.thor2ru.demon.co.uk/demnlib/index.htm
A6.01: The Help File is apparently misleading on the subject of regular expressions. The caret (^) signifies start-of-line and the dollar ($) signifies end-of-line.
Without the modifier ‘u’, your rule would only work if you have a header line containing nothing but mailto:fred@mydomain.com
The modifier ‘u’, however guarantees that your rule will never work as coded because you will never have “ mailto:fred@mydomain.com” to the left of the @ sign in an email address. What you will have to the left of the @ sign is “ fred ”.
If the incoming email was sent to you directly (either
To:, Cc:, or Bcc:) then you can try the following regular expression:
/(To:|Cc:|Bcc:).*fred@mydomain\.com/h
A7.01: If you change the settings that are offered whilst you are checking the spelling in an email or a news article, the changes only apply to that session.
To make your changes permanent, you should right-click on your default mail box and choose Properties. The Dictionaries tab will allow you to add or remove dictionaries, and the Spelling tab enables you to change other settings for the spelling checker.
Changes made to your default mail box will be carried across to all other mail boxes and news stands where you have not overridden the equivalent settings.
A7.02: No, it is not a bug. You have the option “ Ignore words with numbers ” ticked. The spelling checker is just doing what it was told to do.
A8.01: This is in fact a Windows problem not a Turnpike Six Problem :-(
Your new bang-bang has turned on the Windows Dial-on-demand facility. The only reason why Turnpike Six Connect is getting involved is that it is set up to use your default DUN connectoid.
To turn off dial-on-demand when you have IE5. Click on “Start / Settings / Control Panel / Internet Options / Connections” then click on the radio button marked “ never dial a connection ”.
If you still have IE4, the equivalent setting is “ connect via a LAN ”, setting this will turn off Dial-On-Demand.
A8.02: The short answer is “yes” . What you need to do is to create a new connection, but select “External Connection” in the modem combo box. To achieve this, simply follow these steps:
When you start Turnpike Connect , click on the modem icon just underneath the yellow telephone
At the top of the “Connect to the Internet” window, under the heading “Connection”, click on New
Choose your cable access provider (e.g. NTL). If your provider is not listed even when you click on “More”, then just choose “Unknown Access Provider”
Click on Continue , then OK
If you have chosen “Unknown Access Provider” , the configuration wizard will be launched and you will need to answer the questions about your hostname, email smarthost, etc. so that Turnpike knows where to send your outgoing email and how to collect your incoming emails and so forth. See http://homepage.ntlworld.com/scoular/ for more details.
Another window, entitled “New connection” will open
1 In the box marked “Connection” give it a name such as “Cable Modem”
2 Use the drop down menu in the “Modem” section to select “External Connection”
3 Click on “ Save”
Click on “Connect” and you can start to enjoy your new cable modem
By creating a new connection rather than overwriting your old one, you will have a backup in case you should experience problems with your cable modem.
A8.03: The short answer is “yes”. The steps to follow are the same as in the answer to Q8.02: I am about to get a cable modem, can I still use Turnpike ? 11
A8.04: You can’t make the connection and you can’t communicate with AOL using Turnpike. You can, however, use the AOL software to do both of those things and then run Turnpike Six (with the modem selection as “External Connection”) once you have the Internet connection established.
Since you can’t access AOL Usenet via Turnpike Six, you should subscribe to one of the free news servers such as news.cis.dfn.de
You can collect your incoming mail from other ISP’s using POP3.
When Sending mail,, AOL intercepts outgoing SMTP on port 25 - most of the time - when it fails, keep redrafting until it’s picked up
A8.05: Yes, Turnpike has a large number of ready-prepared scripts available from the “Connect to the Internet” screen by clicking on the button marked “ New ”. If you cannot find your ISP on the list, you can follow Peter Scoular’s most excellent advice at http://homepage.ntlworld.com/scoular
If you are using the free version of Turnpike Six (indicated by User-Agent: Turnpike/6.00-S) then you will need to purchase a Universal License from Demon Internet. Currently, this costs 15 pounds plus VAT.
A8.06: Yes, you can download a ready-made file from http://www.plainfaqs.org.uk/ntlworld.zip
An alternative ready-made file can be downloaded from http://www.plainfaqs.org.uk/ntlworld2.zip
A8.07: For historical reasons, Turnpike stores the expiry setting on a per-news server basis, although expiry ignores the news server.
Occasionally, when you have more than one news server configured, these settings get out of sync. To correct this error, you will need to edit connect.ini as follows:
1) If the Connect program is not already closed, close it.
2) Make a backup of connect.ini (copy it to something like connect_ini.001)
3) Open connect.ini in a text editor (notepad will do)
4) Make sure that all occurrences of “ Expire= ” in the” === [NEWS isp_name] ... Expire=[YES/NO] ... === ” sections are the same (I suggest Expire=NO )
5) Save connect.ini
6) Open Connect and make sure the setting under Configure / News Collection / Automatic Expiry is as you wish.
A8.08: At one time Turnpike had an agreement with Ipswitch software to supply licensed copies of WS_FTP Pro with every licensed copy of Turnpike. This license expired and was not renewed, so that, since version 4.02, Turnpike have been unable to supply that software.
However, if you have an older installation disk which contains WS_FTP Pro , you are entitled to use that since it was correctly licensed. In this case, you must do a Custom installation and choose only to install WS_FTP . Please note that the old disks had upgrades to the full version of Turnpike and to the trial version. You should use the WS_FTP bundled with the full version of TP, not that bundled with the trial version.
Once this has completed you can go to http://www.ipswitch.com/and purchase the upgrade that will make your copy of WS_FTP Pro Year 2000 compliant so that it does not display the year 19100 instead of 2000. This upgrade costs about 10 dollars (about six quid). This upgrade only applies to version 4.5 or later of WS_FTP.
Alternatively, there is a cut-down evaluation version of WS_FTP called WS_FTP-LE available without support from the Ipswitch web site at http://www.ipswitch.com/cgi/download_eval.pl?product=WL-1000
A8.09: Follow the advice on Peter Scoular’s web site http://homepage.ntlworld.com/scoular
A8.10: There are two approaches to making this work.:
§ The simplest is to turn off Turnpike Scripting, this gives 100% success.
§ The other approach is to replace the last line of the script from WAIT 10 “\r” to WAIT 10 “~”. This also seems to work, but is more difficult to explain if you are helping someone at distance.
A8.11: “Turnpike Scripting” is the simplest way to set up a connection for use with Turnpike.
When you create a new connection in Turnpike and elect to use Turnpike Scripting, Turnpike creates a new DUN connectoid with all of the essential information, it also ensures that unwanted default DUN entries are not set. Turnpike then creates a dialling script with everything else that is required, including your password. This script is stored securely within the Turnpike Data Base.
In a few well-documented cases, some people have found that it suited them better not to use Turnpike Scripting, but to manually configure all of the options in the DUN connectoid. In those cases, they were able to turn off Turnpike Scripting for that particular connection by unchecking the box marked “ Use Turnpike Scripting ” in the “ Edit connection details ” dialogue. This action did not prevent them from using Turnpike Scripting for other connections.
A8.12: To launch Turnpike Connect at start up, you need to put it in your Startup folder.
To make it connect without you needing to type OK, edit the shortcut and add the command line parameter /autobrowse
A9.01: This is not, in fact, a problem with Turnpike but is a symptom of a faulty video driver. Download and install the latest drivers for your video card from the maker’s web site to correct the problem.
This problem seems to occur most frequently with Nvidia graphics cards and affects other applications, not just Turnpike. A short while ago, Turnpike Limited collaborated with Nvidia to help them correct this problem, unfortunately it recurs more frequently than Nvidia would like.
A10.01: Check the file association for .tlf files as follows:
1 Open any folder on your desktop
2 Select View / Folder Options / File Types
3 Scroll down to and highlight Turnpike Link File
4 Click Edit - this will open the “ Edit File Type ” window
5 Click Edit - this will open the “ Editing action for type: Turnpike Link File ” window
6
Ensure that the “Application used to perform action” box contains C:\TURNPIKE\TURNKICK.EXE REMOVELINK
or if your copy
of Turnpike is stored under Program Files “C:\Program
Files\Turnpike\TURNKICK.EXE” REMOVELINK
7 Click OK / OK / Close
Note that the application text is case sensitive, and must therefore precisely match the case of your folder structure
If this doesn’t cure the problem and there is still a tplinks folder within C:\TURNPIKE\USERnnn which contains .tlf files, then you may have lost the specific tlf file for the link that you are trying to delete. (Don’t ask how, but I experienced this, most links deleted, but some wouldn’t go with the same symptoms as above).
In this case, the solution depends on whether you still need the other links in the file.
If you don’t need any of the other links, then you can simply delete the tplinks folder and the linkfile.htm file. Turnpike will recreate them next time that you save a link.
If you do need the links, you could try editing the link file (I know it says you shouldn’t) and removing everything between the lines <!-- TURNPIKESTOREDLINK(nn) --> and <!-- ENDLINK --> which are surrounding your chosen link, but be warned, this is not for the faint hearted.
Please remember to take a backup copy first.
A11.01: The list doesn’t offer the set of all possible names, it only shows the last few names you have typed in.
There is a separate list for each of Turnpike Connect and Turnpike Explorer, so you will need to type the name in the relevant dialogue the first time that you want to sign on to that program as the new user.
After that it will be offered as one of the choices until the list runs out of space to keep it.
A11.02: Win2000 has a new scheme for connection handling. If connections are created in the Network and Dialup Connections by the Turnpike Connect program while logged in with administrator privileges, those connections can also later be used when logged in as other users. However, when connections are created while logged in without administrator privileges, then those connections are private to that user and cannot be seen or used by others.
I am grateful to many people for the encouragement that they have given to me in this venture, and to those who have pointed out my typing mistakes.
In particular, I would like to express my thanks to Christine-Ann Martin, Dave English, Jim Crowther, John Underwood, John Hall, Mark Booth, Michael J Davis, Paul Overell, Paul Terry, Peter Scoular, Phil Harrison, Richard Herring, Robert W Hall, Roy Brown, and Wm for their support, encouragement and contributions.
The good advice comes from the contributors, the errors from the scribe.